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Author Archives: sean
Using Task Scheduler to map network drives once connected to VPN
The problem arises that users don’t always have the correct drive mappings in place when they connect to a VPN. This problem is easily overcome when using OpenVPN as you can easily provide a script to process on successful connection/disconnection. To summarise (for OpenVPN), just add the script into the relevant OpenVPN config folder, and… Read More »
Bitlocker option missing from USB drive
Option 1 – If the option to encrypt a USB drive is missing from the windows explorer context menu you might need to reformat the USB drive (without selecting quick format). Option 2 – If this does not work use the command line for DISKPART to delete the partition. Once the partition is removed use… Read More »
Join a Windows Domain from Windows 10 over Open VPN
If you need to join a Windows domain make sure that you set the DNS server setting of the TAP adapter to the Windows DNS server on the network you want to join.
How to remove windows.old folder
You might need to save some valuable disk space and find out that there is a windows.old folder comsuming lots of space. To remove it you must be an administrator – if you are not logged in as an administrator you can search for disk cleanup, right click and run as administrator. On the disk… Read More »
Quick Support Session
Do you need help with any IT related issue? We can help. This option is available to anyone looking for remote assistance or advice on an ad-hoc basis. Our time is charged on an half-hourly basis – pay for the first hour upfront and any additional hours will be invoiced for online payment. If we… Read More »
Secure your WordPress sites using htaccess file and folder security
WordPress is often an easy target for brute force password attacks. One way you can help protect your sites is to add an additional level of security, limiting access to login pages that are normally exposed by wordpress. Once set the user would need to enter an additional username and password before getting access to… Read More »
PDF document contents are not indexed by Windows indexer
You may have wondered if Windows indexer can index the content of your PDF files – yes it can! In fact it should be, and if it is failing to do so it is likely you will see this in ‘advanced’ section of ‘indexing options’. The reason being that a component provided by Adobe is… Read More »
msiexec 1603 errors Outlook addin uninstall fails
Some useful troubleshooting steps when you cannot remove or install an updated Outlook addin – 1. Run the installer from the command line calling the /lv switch to enable logging and review the log for clues. example – msiexec /i “c:\msitest\installer.msi” /qn /lv “c:\msitest\installer.log” (replace ‘installer’ with the relevant installer name) 2. Fix problems with the… Read More »
Office 365 cannot send email from a distribution list or alias
I recently started using Skype for Business which is a great product for webinars and decided to try out Office 365. It was not long before I started to have my doubts. I encountered several issues during setup mostly due to having to wait for certain settings to take effect. I liked the shared mailboxes… Read More »