Category Archives: Office365

Office 365 cannot send email from a distribution list or alias

I recently started using Skype for Business which is a great product for webinars and decided to try out Office 365. It was not long before I started to have my doubts. I encountered several issues during setup mostly due to having to wait for certain settings to take effect. I liked the shared mailboxes – which could… Read More »

User cannot create Skype for business meetings

You have a valid office 365 subscription yet a user complains they cannot create a skype meeting request. You can also tell that when logging in as the user and clicking on the ‘change user’ icon top right that there is no green bar or to sign in to IM. You have waited 24 hours for the service… Read More »

Outlook 2016 will not open word attachments

Have you seen the error “word experienced an error trying to open the file” when using Outlook 2016? This is because the Office trust settings are preventing you from opening untrusted files. Follow these steps to work around the issue – Close Outlook Open Word Go to File and Options Go to Trust settings, and advanced settings Go… Read More »

Outlook 2016 – Office 365 sends attachments as winmail.dat

A customer complained that when sending emails from a PC to his Mac all attachments would be received as winmail.dat Ironically they sent as regular attachments under one windows profile but were always received as winmail.dat when sent from the second profile. On inspection the usual suspects were set correctly, that is check that messages are sent as… Read More »