office365 Archives - Latitude IT

User cannot create Skype for business meetings

You have a valid office 365 subscription yet a user complains they cannot create a skype meeting request. You can also tell that when logging in as the user and clicking on the ‘change user’ icon top right that there is no green bar or to sign in to IM. You have waited 24 hours… Read More »

Outlook 2016 – Office 365 sends attachments as winmail.dat

A customer complained that when sending emails from a PC to his Mac all attachments would be received as winmail.dat Ironically they sent as regular attachments under one windows profile but were always received as winmail.dat when sent from the second profile. On inspection the usual suspects were set correctly, that is check that messages… Read More »