Do you need help with any IT related issue? We can help. This option is available to anyone looking for remote assistance or advice on an ad-hoc basis. Our time is charged on an half-hourly basis – pay for the first hour upfront and any additional hours will be invoiced for online payment. If we resolve the issue within the first 30 minutes any remaining credit will be refunded back to you immediately. The cost is per incident and includes time spent with you by remote access and/or researching a solution to your problem offline. We cannot guarantee a successful outcome as we do not have full control over your systems or any maintenance contract in place. If you would like to enquire about our support contracts please ask.
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